Change Maker Awards 2026

The Change Maker Awards are back.

The Change Maker Awards celebrate the amazing people and organisations in our network who are creating real change. 

The Awards will be held on Thursday 23 July from 6:30-8:30pm at the InterContinental Hotel, Brisbane City.

In 2026, we are shining a spotlight on our operators, and the positive difference they make by leading change in their in your local communities. 

Nominations are open. 

We would love you to share what you have achieved over the past 12 months by submitting a nomination for the Change Maker Awards.

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Judging criteria
Scoring entries
Attendance caps and travel allowance
FAQs

2026 Award categories

This year, we’re focusing on our people. There are three main award categories: 

  • Small Operator of the Year  
  • Medium Operator of the Year, and  
  • Large Operator of the Year. 

In addition, finalists will be automatically shortlisted for Change Maker of the Year Award.  

This award celebrates someone who leads with excellence, brings fresh ideas and innovation to the workplace and makes a positive impact across our network. 

Judging criteria

Judges will use the criteria below to measure each nominee’s performance, impact and achievements. Everyone will be assessed against the same standards, no matter their service style, size or location. 

Background and context (10 points)

This section will help judges understand the nominee’s operating environment and scale of impact. Please describe: 

  • the operator’s involvement and history with the Containers for Change scheme 
  • the type of refund point(s), including service style and the communities or regions served 
  • clear evidence the operator complies with all contractual and safety obligations. 
Safety excellence (10 points)

This criterion recognises operators who create safe, well-managed environments. The judges will assess commitment to exceptional safety outcomes, including: 

  • initiatives that improve customer and staff safety 
  • new or enhanced safety practices, training or handling techniques 
  • a strong safety culture that exceeds standard requirements 
  • safety audit performance (note: operators with high-risk ratings or unresolved safety actions will not be shortlisted). 
Customer experience and community benefits (10 points)

This criterion recognises operators who have increased customer participation and created a positive local impact. Judges will assess how the operator has improved customer experience and community access to container recycling, including: 

  • enhancing convenience, service quality or accessibility 
  • increasing awareness of and engagement with the refund point 
  • demonstrated benefits for the community, including:  
  • social (e.g. employment of under-represented groups, local partnerships and/or charity and community support) 
  • economic (e.g. more refunds to customers, charities or community groups) 
  • environmental (e.g. complementary recycling initiatives, waste reduction programs). 
Growth, innovation and alignment to COEX’s vision (10 points)

This criterion celebrates operators who take initiative, keep improving, and stay strongly focused on the scheme’s purpose. Judges will assess how the operator has contributed to the vision that “no container goes to waste”, including: 

  • growth in container volumes or expansion of services 
  • partnerships that increase collection opportunities or improve return access 
  • improvements in operational performance, like new technologies or innovative practices 
  • external recognition (e.g. awards, media coverage) reflecting their leadership and excellence. 
Change Maker of the Year criteria

This award honours the standout finalist, someone whose contribution goes above and beyond expectations to show real leadership, innovation, and impact across the Containers for Change network. The judges will consider how the finalist has: 

  • driven impact well beyond their own site 
  • inspired others through their example 
  • demonstrated exceptional commitment to Containers for Change 
  • shown leadership through innovation, problem solving or continuous improvement 
  • achieved positive outcomes reflecting their businesses’ scale, capacity and service style. 

Supporting documentation 

Nominators must provide at least one (and preferably more) high-resolution, good quality photographs (in a .jpg format) of the Refund Point being nominated.

Other documents to support the nomination can also be provided. Photos could include:

  • use of the Containers for Change brand at the site/s
  • team members
  • customers returning their containers
  • technology or equipment used
  • charity or business partners
  • marketing materials on site.

Please make sure you have permission to use people’s images before providing.

Scoring entries

Each of the criteria will be scored out of 10 points, with a possible total of 40 points. 

Judges will use the following scoring guide: 

  • 1–3: limited or no evidence beyond standard practice 
  • 4–7: good or solid evidence of achievement 
  • 8–10: exceptional, innovative or outstanding achievement far beyond standard expectations. 

The top three entries in each category (small, medium, and large operators) will become finalists. If there is a tie, the judging panel may seek advice from COEX’s Executive Leadership Team (ELT) to choose the winner. 

The judges will then cast an anonymous vote to decide the winner of the Change Maker of the Year Award.

Travel allowance and attendance caps

Attendance caps have been set so representation is proportionate and manageable. 

  • Small operators: 1 operator + 1 team member 
  • Medium operators: 1 operator + up to 2 team members 
  • Large operators: 1 operator + up to 3 team members 

Travel reimbursement will only be paid once per operator, not per attendee. All allowances will be paid in a block a week before the event. The travel distance will be measured from the operator’s site to Brisbane’s CBD.

Travel allowances

Distance Allowance What is covered?
0–200 km
(less than 2.5 hrs driving)
Mileage only,
capped at $500
Driving costs + one night accommodation
200–500 km
(2.5–5.5 hrs travel)
$800 Return flight + one night accommodation OR fuel + one night accommodation
500 km+
(more than 5.5 hrs of travel)
$1,000 Return flight + one night accommodation

*NB: If an operator living more than 200km from Brisbane brings a plus one to the awards requiring a separate room (e.g. An operator brings an employee of the opposite gender who they’re not in a relationship with) COEX will cover this extra cost.  

 

Accommodation support is targeted at operators travelling longer distances, with safetybased provisions (including cab vouchers) where alcohol is consumed at the evening event.  

Operators book their own travel to simplify administration. 

Recommended plus-one policy for the awards 

Only operators (not their team members) are permitted to bring a plus-one to the awards to:  

  • avoid venue overcapacity  
  • keep the focus on recognising operator excellence and professional engagement 
  • control catering and alcohol related risks (R9) 
  • ensure equity where some operators might try to bring whole families/partners. 

Additional rules  

  • One allowance per operator site – this will apply whether medium or large operators choose to bring additional managers or staff to the forum (noting the caps listed and the exception noted under travel and accommodation allowances, above)
  • Accommodation is only covered where the distance from the venue is greater than 200 km. Where an operator lives 100–200 km from the venue and intends to consume alcohol at the evening event, COEX will cover the cost of one night’s accommodation, reflecting safety considerations associated with alcohol consumption and longer regional travel.
  • These cases will be assessed on a case‑by‑case basis.
  • Operators living within 100 km of the venue will not be provided accommodation; where public transport is unavailable, a taxi voucher of up to $100 will be provided.
  • Operators to book their own travel – will be reimbursed a week before the event on receipt (simple to administer).
  • No direct reimbursement to plus‑ones – reimbursements will be made directly to the operator to avoid budget blowouts and perceptions of misuse.

Frequently asked questions

Is there a Change Maker Awards event this year?

Yes! The Change Makers Awards event will be held on Thursday 23 July 2026 from 6.30 – 8.30pm at the InterContinental Hotel, 190 Elizabeth St, Brisbane City (formerly the Hilton). 

Who can submit a nomination for the awards?

Nominations can be submitted by operators (owners or staff), COEX team members or network delivery partners.  

How do I enter the awards?

To enter the awards, just go to the 2026 Change Maker Awards PortalOnce you enter your details, you’ll be emailed a link to log in. Please be patient – this link can sometimes take a little while to arrive and may go to your junk folder, so please check it if you haven’t received the email.  

Once you’ve logged in to the awards portal, just work your way through the entry process, including responding to the key criteria and providing at least one photograph of the site you’re nominating.  

What if I have a problem?

We have provided information about the nomination process here on the Hub, but if you continue to have any issues, please get in touch with your Network Lead or email enquiries@containerexchange.com.au. 

How do I know what category my entry will be in?

The categories this year are: 

Award category Volume in 2024–25 financial year Estimated staff
Small Operator of the Year Up to 5 million containers Approx 1–4 full time staff
Medium Operator of the Year More than 5 million but less than 30 million containers Approx 5–20 full time staff
Large Operator of the Year More than 30 million Approx 20–80+ full time staff
Change Maker of the Year All finalists will be automatically considered for this award. It will honour a person who demonstrates outstanding commitment to leadership and inspires others to create meaningful change.
How do I create a strong nomination?

Strong nominations will clearly show: 

  • safe and compliant operations 
  • demonstrated improvements in customer experience 
  • positive impact on the community (environmental, social, economic) 
  • growth, innovation and alignment with our vision that ‘no container goes to waste’. 

Tip: Use real examples, measurable outcomes and specific achievements. 

What information should I have ready before I start?

Before beginning your nomination, you could prepare: 

  • a short overview of the operator and their site/s 
  • examples of safety initiatives 
  • stories showing the positive impact their work has had on customers and the community  
  • evidence of growth, innovative solutions to problems or new technology introduced 
  • supporting photos and documents (where available).
Are there word limits for responses?

Yes. Each section in the nomination process has a set word limit of 300 words. In most cases you shouldn’t need to write this much. We recommend providing short, clear responses that address the criteria. 

Do I have to include photos or supporting materials?

Yes. We need at least one high-resolution JPEG photo of the refund point – this is mandatory. We also strongly encourage you to upload additional photos or supporting documents (positive news stories, community awards, testimonials, etc.). You can provide up to four additional photos and/or documents.  

Are all operators eligible?

Operators are eligible if they: 

  • are compliant with contractual, safety and operational obligations 
  • do not have any unresolved high-risk safety issues. 

Operators who are non-compliant or have outstanding safety issues are not eligible for shortlisting.  

When do nominations close?

Nominations close on 29 May 2026.

Who will be judging the awards?

A shortlisting panel of senior COEX team members will go through the award nominations to confirm they meet safety, compliance and reputational requirements before judging:  

  • Joe Fitzgerald – EGM Stakeholder and Communications 
  • Lauren Christian – EGM Strategy, Design and Technology 
  • Dancris Gloria – Manager WHSE 

All shortlisted entries will be judged by a panel including the Chair of the COEX Board, COEX leaders and a key senior external stakeholder from the Department of Environment, Tourism, Science and Innovation: 

  • Andrew Clark – Chair, COEX Board 
  • Trevor Evans – Interim CEO 
  • Claire Anderson – Executive Director, Waste Reduction Policy and Legislation (DESI) 
  • Thomas Juzwin – EGM Network Delivery. 
When will finalists be announced?

Finalists will be announced in late June 2026 after judging has taken place. 

Contact us 

Have a question about the awards, travel allowances or something else? Please email us at enquiries@containerexchange.com.au