From 1 November 2023 all glass wine and pure spirit bottles will be eligible for a 10 cent refund when returned to a container refund point in Queensland, as stated in the Waste Reduction and Recycling (Expansion of Container Refund Scheme) Amendment Regulation 2023.
For now Containers for Change customers should continue to recycle their glass wine and spirit bottles in the yellow-top council bins or their closest transfer station.
The Containers for Change Queensland website has a dedicated scheme expansion page to help with customer queries.
There will also be a new customer campaign in market from 1 October 2023 educating people on the acceptance of wine and spirits into the Scheme from 1 November.
No. Regional Managers have been assisting with the planning and preparation of your container refund point. Additional glass volumes will be managed by an increase in logistics services.
Please immediately inform your Regional Manager or Media Advisor, Ben Mulcahy – media@containerexchange.com.au. A reminder that operators cannot speak to media without express permission from COEX.
Yes we will accept all wine bottles even those without a barcode. The Queensland Government has provided a grace period of one year until 1 November 2024 for barcodes to be applied to wine bottles.
No, only glass bottles that have contained wine and pure spirits will be eligible for a 10-cent refund.
Yes. From November 1, 2023, all glass wine and pure spirit bottles with a volume between 150ml and 3 litres sold into Queensland can be accepted for a refund at a Queensland container refund point.
Yes, all wine and pure spirit bottles will be accepted without a 10-cent refund mark until January 2027 to enable beverage manufacturers time to apply this label.
Yes. New marketing assets that were ordered by operators have been sent out to refund points.
To support you communicating with customers, we’ve created a suite of new branded social media tiles and caption suggestions, which can be downloaded from Brand Hub.
Please only share the approved scheme expansion assets using the social media copy located in Brand Hub or share posts direct from the Containers for Change social media channels. For assistance on how to share posts to Facebook, visit the Operator Social Media Guide here.
If you have any problems downloading assets, please contact our marketing team – marketing@containerexchange.com.au.
Yes, glass wine and spirit bottles purchased before 1 November 2023 are eligible for a refund. It is very difficult to identify when most containers may have been sold, so for customer convenience and to maintain a good user experience they are accepted for a refund.
Yes. 10-cents is legislated by the Queensland Government and is the refund amount for customers for each eligible container.
COEX has been working with the providers of this technology and the results of testing to date shows most new containers will be accepted through these machine types.
We are co-ordinating a customer service team to attend unstaffed RVMs from launch day to assist customers and identify any bottles not being accepted by the machines.
Contact your Regional Manager for further support or email our operations team below.
